Replacement or refund of online product due to once heating after use of 60 minutes

D

dr.manikantam

New member
Seller Name
Flipkart
Company Name
Flip kart
Product Name
Acer aspire 3 128 GB Varient
Website Name
Flipkart.com
Customer Care Number
18002089898
Loss Amount
19096
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
I am hebbare manikantha rao, resident of kurnool, andhra pradesh, 9885530181 purchased acer aspire 3 laptop from flipkart online shopping. Product delivered on 6 January, 2026.

Product once heating while I was normal browsing after 60 minutes.

Return requested on 9 January 2026.

Technician visit expected by Tuesday 13 January 2026. Return approved expected by 13 january 2026.

Pickup and replace expected by Friday 16 January 2026.

But till tech visit not completed. They are mentally harrasing not responding about my Product Return/ replacement / Return the money. And so many issues here. I hope this is re_packed box. Technical person unable to find core issue of this my device through online phone call.
 
Hello @dr.manikantam

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2:
If our customer care team is unable to resolve...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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