hussain abedi
New member
- Website Name
- amazon
- Loss Amount
- 99
- Ratings
Dear Amazon Customer Support Team,
I am writing this email to express my strong dissatisfaction and frustration regarding a delayed delivery and the complete lack of response to my refund request.
I paid an additional 99 for express delivery with the clear expectation that my order would be delivered within the promised timeframe. However, despite paying extra charges, the product was delivered late, defeating the entire purpose of opting for express delivery.
Due to this failure in service, I raised a request for a refund of the express delivery charges on January 13, 2026. Unfortunately, even after several days, I have not received any response, update, or resolution from the customer service team. This ongoing silence is extremely disappointing and unacceptable, especially from a company known for its customer service standards.
I find it frustrating that customers are charged extra for services that are not honoured, and even more frustrating when refund requests are ignored without any communication. I have already spent considerable time following up, yet this issue remains unresolved.
I request immediate attention to this matter and expect the refund for the express delivery charges to be processed without any further delay. Please provide a clear update on the status of my refund request and confirm when the amount will be credited back to my account.
If this issue is not resolved promptly, I will be forced to escalate the matter further. I hope this will not be necessary and that Amazon will take responsibility and resolve this issue at the earliest.
I look forward to a prompt and satisfactory response.
Regards,
Hussain Abedi
Order ID: 40644904553940369
Registered Email/Phone: 9398256080
I am writing this email to express my strong dissatisfaction and frustration regarding a delayed delivery and the complete lack of response to my refund request.
I paid an additional 99 for express delivery with the clear expectation that my order would be delivered within the promised timeframe. However, despite paying extra charges, the product was delivered late, defeating the entire purpose of opting for express delivery.
Due to this failure in service, I raised a request for a refund of the express delivery charges on January 13, 2026. Unfortunately, even after several days, I have not received any response, update, or resolution from the customer service team. This ongoing silence is extremely disappointing and unacceptable, especially from a company known for its customer service standards.
I find it frustrating that customers are charged extra for services that are not honoured, and even more frustrating when refund requests are ignored without any communication. I have already spent considerable time following up, yet this issue remains unresolved.
I request immediate attention to this matter and expect the refund for the express delivery charges to be processed without any further delay. Please provide a clear update on the status of my refund request and confirm when the amount will be credited back to my account.
If this issue is not resolved promptly, I will be forced to escalate the matter further. I hope this will not be necessary and that Amazon will take responsibility and resolve this issue at the earliest.
I look forward to a prompt and satisfactory response.
Regards,
Hussain Abedi
Order ID: 40644904553940369
Registered Email/Phone: 9398256080
