shivakumarvarmavanaparthi
New member
- Seller Name
- Flipkart
- Company Name
- Flipkart Internet Private Limited
- Product Name
- Nothing Phone 4a
- Website Name
- Flipkart
- Loss Amount
- 0
- Ratings
I placed an order for a Nothing Phone 4a on Flipkart on 9 October 2026 for ₹27,107, with the promised delivery date of 13 October 2026.
I specifically took leave from my college and internship and stayed back at my location to receive the order based on the committed delivery date.
On 13 October, I contacted the delivery agent, who informed me that the delivery would be delayed and assured me that he would try to deliver it the following day. I also informed him that I had taken leave specifically for the delivery. He subsequently said that he would come and call me, but he neither arrived nor contacted me.
The order was then repeatedly rescheduled:
13 October – Original delivery date
14 October – Rescheduled
15 October – Rescheduled again
16 October – Rescheduled again
The delivery hub is reportedly only around 2.7 km from my address.
I have contacted Flipkart Customer Support more than 30 times regarding this issue. Each time, I was repeatedly told that my order had been "prioritized", "escalated", and would be resolved within 24 hours. However, these assurances have repeatedly failed to result in an actual resolution.
I have now also raised a formal grievance with Flipkart. I received an automated response stating that my concern had been shared with resolution experts and that a specialist would contact me within 24 hours.
However, I have already been receiving the same type of 24-hour assurances since 13 October without any meaningful resolution.
The repeated delays have caused me considerable inconvenience, loss of valuable time, disruption to my college and internship commitments, disappointment and mental stress.
I have requested Flipkart to:
I have screenshots of the order, repeated delivery-date changes, customer-support interactions and grievance correspondence as supporting evidence.
I request appropriate intervention and resolution of this matter.
I specifically took leave from my college and internship and stayed back at my location to receive the order based on the committed delivery date.
On 13 October, I contacted the delivery agent, who informed me that the delivery would be delayed and assured me that he would try to deliver it the following day. I also informed him that I had taken leave specifically for the delivery. He subsequently said that he would come and call me, but he neither arrived nor contacted me.
The order was then repeatedly rescheduled:
13 October – Original delivery date
14 October – Rescheduled
15 October – Rescheduled again
16 October – Rescheduled again
The delivery hub is reportedly only around 2.7 km from my address.
I have contacted Flipkart Customer Support more than 30 times regarding this issue. Each time, I was repeatedly told that my order had been "prioritized", "escalated", and would be resolved within 24 hours. However, these assurances have repeatedly failed to result in an actual resolution.
I have now also raised a formal grievance with Flipkart. I received an automated response stating that my concern had been shared with resolution experts and that a specialist would contact me within 24 hours.
However, I have already been receiving the same type of 24-hour assurances since 13 October without any meaningful resolution.
The repeated delays have caused me considerable inconvenience, loss of valuable time, disruption to my college and internship commitments, disappointment and mental stress.
I have requested Flipkart to:
- Deliver my order without any further delay.
- Provide an explanation for the repeated delivery failures.
- Investigate the handling of the issue by the delivery and customer-support teams.
- Provide ₹5,000 compensation for the inconvenience, disruption and deficiency in service.
- Provide a proper written response rather than another generic escalation.
I have screenshots of the order, repeated delivery-date changes, customer-support interactions and grievance correspondence as supporting evidence.
I request appropriate intervention and resolution of this matter.