Regarding refund of my Canceled flight

Company Name
Goibibo
Website Name
www.goibibo.com
Loss Amount
579
Ratings
5.00 star(s)
I have booked flight from Bengaluru to Varanasi through Goibibo.
Flight Date: 03/07/2026
PNR: X3VEWL
The flight was canceled by Akasa Airlines due to operational reasons and they have refunded the amount Rs.5791 to Goibibo on 30/06/2026.But Goibibo is refusing to refund the money and telling me that they have not received any amount from the airline company.
I have the refund receipt provided by the akasa airline.
Please find the attached file.
 

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