Regarding Jiomart

Anindita

Anindita

New member
Company Name
Jiomart
Product Name
Groceries
Loss Amount
19
Ratings
1.00 star(s)
For two weeks (15 days),all orders i kept on placing they cancelled it after making me wait,it was said 3 days delivery but by end of day or 24 hours they cancelled it without any reason, whenever I asked for help,either they said sorry are we connected and ignored the matter other time they said it's technical issue but the matter didn't get solved even after 2 weeks,whenever ask to resolve they say sorry you will get refund but the matter to deliver the items isn't resolved,i went ro the store and checked there they have no problem,this means it's intentionally done by app service holders jiomart.I thought maybe the issue was with one product I was repeatedly placing order so I tried with completely new product but they are doing same,latest was they made it under process without time stamp after 24 hours so I thought this time it will get delivered but then after 36 hours they cancelled it,I am sharing ss,just one or two in between got delivered,an mostly lastly everything is getting cancelled
 

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Hello @Anindita

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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