Regarding Amaron Inverter + Battery Purchased via Flipkart.

PARTH KASHYAP

New member
Seller Name
Bhairav Enterprises
Company Name
Amaron
Product Name
AMARON INVERTER +BATTERY
Website Name
FLIPKART
Customer Care Number
+91 4471667800
Loss Amount
23519
Ratings
1.00 star(s)
Opposite Party Address
PREM NAGAR C, PONI ROAD, JHANDEWALA CHAURAHA, SHUKLAGANJ, UNNAO-209861
Dear Sir/Madam,

I purchased an Amaron Inverter + Battery Combo from Flipkart (Dealer: Bhairav Enterprises) on 06-04-2026, and it was delivered on 10-04-2026.

Unfortunately, I started facing problems with the product within the first month. I raised the following complaints:

1st Complaint: 21-04-2026 – Resolved on 22-04-2026.
2nd Complaint: 04-08-2026 – Resolved on 10-08-2026, after making several calls to Flipkart and Amaron customer care.
3rd Complaint: 13-08-2026 – Still not properly resolved.

Since 13-08-2026, I have continuously faced problems with the inverter. Despite making many calls and sending multiple emails to Flipkart and Amaron customer care, I have not received a proper response or satisfactory resolution. The matter was repeatedly delayed despite my continuous follow-ups.

Finally, the product was picked up for return through Delhivery courier on 23-08-2026 and was successfully delivered on 31-08-2026. However, my refund is still pending.

I would also like to point out that customers purchase products online through Flipkart to save time and avoid such difficulties. However, in my case, I received a defective product and, after facing repeated problems, I am now being asked to deal with the dealer directly. As a customer, I purchased the product through Flipkart, not directly from Bhairav Enterprises. Therefore, I expect Flipkart to take responsibility for assisting me with this complaint and ensuring that my refund is processed.

At present, Flipkart is saying that it cannot help me, while Bhairav Enterprises is also not responding. This has caused me significant inconvenience, despite the returned product already being successfully delivered.

I request you to please take immediate action, confirm receipt of the returned product, and process my full refund without any further delay. Please also provide a clear written update regarding my refund status.

I have already made numerous calls, sent emails, raised multiple complaints, and waited for a considerable period. I request you to resolve this matter urgently and avoid any further delay.

Purchase Date: 06-04-2026
Delivery Date: 10-04-2026
1st Complaint: 21-04-2026 – Resolved 22-04-2026
2nd Complaint: 04-08-2026 – Resolved 10-08-2026
3rd Complaint: 13-08-2026 – Not Resolved
Return Pickup: 23-08-2026
Return Delivered: 31-08-2026
Dealer: Bhairav Enterprises
Platform: Flipkart

I look forward to an immediate resolution and refund.

Regards,
Ankita Kashyap C/o Parth Kashyap
[Flipkart Purchase Order ID - OD437234607339762100]
[Registered Mobile Number]
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