Refused to provide a room

Hotel Name
Hotel prince palace paharganj
Website Name
www.Goibibo.com
Loss Amount
570
Ratings
1.00 star(s)
I booked the hotel through goibibo and payed online but the owner refused to provide me a room and told me to contact customer carde for refund...but goibibo customer service agents are just hanging up the phone..please help me so i can get a refund
 

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