Refund of Product

Seller Name
Eureka Forbes
Company Name
Eureka Forbes
Product Name
Aquaguard Water Purifier
Website Name
www.eurekaforbes.com
Customer Care Number
18002662900
Loss Amount
7499.00
Ratings
1.00 star(s)
Opposite Party Address
Registered Office and Corporate Office

B1/B2, 701, 7th Floor, Marathon Innova, Off. Ganpatrao Kadam Marg, Lower Parel (West), Mumbai, Maharashtra – 400013
To,
The Hon'ble Consumer Commission,

I wish to lodge a complaint against Eureka Forbes regarding the unreasonable delay in the pickup of a returned product and the refund of my payment.I had placed an order for an Aquaguard Water Purifier. Before the product was delivered, I requested cancellation of the order. However, despite my cancellation request, the company proceeded with the delivery.

Details of the Complaint:

  • Company: Eureka Forbes
  • Product: Aquaguard Water Purifier
  • Order No.: LEU1KA5O66268745
  • Return Request (Work Order): WO-190626-78325921


Despite registering a return request and making several follow-ups through emails and customer care, the company has neither arranged the pickup of the product nor processed my refund. I have not received any satisfactory response regarding the status of my complaint.
 

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