Refund Not Processed Despite Order Cancellation

Shailza Singhal

New member
Dealer Name
Vle Bazaar
Company Name
Vle Bazaar
Product Name
Seagate Hard Disk
Customer Care Number
+91 9910445921
Loss Amount
27999.00
Ratings
1.00 star(s)
Opposite Party Address
Vle Bazaar Private Limited
X-52 Dlf Phase 2, Near Cyber City,
Gurgaon, Haryana 122001, India
I had placed an order for a Seagate hard disk on 24th August 2025. The seller was unable to deliver the product on time and was initially unwilling to cancel the order despite repeated requests. After numerous follow-ups and calls, the order was finally cancelled.


However, even after cancellation, the refund has not been processed till date. I have made multiple attempts to contact their helpline, but whenever I provide my order number and ask about the refund, the customer service representatives disconnect the call.


I clearly state that I want my refund back in my bank account. I do not wish to accept store credit or vouchers for future purchases.


This has caused me financial loss, inconvenience, and harassment. I am seeking an immediate resolution with a full refund of the order amount along with any applicable compensation for the delay and unprofessional conduct.
 
Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.

To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.

You can typically file a complaint:
  • Online via the National Cyber Crime Reporting Portal: https://cybercrime.gov.in
  • Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.

Thanks
 
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