Refund issue

rajk

New member
Seller Name
Clicktech Retail private limited
Company Name
Amazon
Product Name
Apple airpods pro 3
Website Name
https://www.amazon.in
Loss Amount
24920
Ratings
1.00 star(s)
Hi,
I hope this message finds you well. I am extremely frustrated and dissatisfied with the ongoing issues surrounding my return and refund process
I had ordered a apple airpods pro 3 ( order No:171-6551847-9035533) on 4th MAY 2026 and returned it on 11th MAY 2026. The payment was made through UPI , and yet, it has now been over 1 month and still haven't recivied my refund. This delay is completely unacceptable and I have numerous attempts to resolve the issue
I have already contacted Amazon support team more times who conveniently passed the issue off to OFM team . I have also reached out to the OFM team multiple times via email, but I have not recivied single meaningful response. This level of delay and ignorance is simply unacceptable and Unprofessional.

To make matters worse , you are now claiming that the item i returned is incorrect. However, I can conform that I send back the Ptron bass buds MOJO. Exactly as I receivied it. If you belive the item is incorrect, please return it to me immediately. Also, if there was any issue with the item, why was it picked up in the first place? I demand a clear and detailed explanation , as there should not have been any issues if everything was handled correctly from the beginning
This ongoing delay and poor customer service are completely unacceptable. I demand an immediate resolution to this matter
If there is an issue with the returned item, Please return it to me right away
If the return is legitimate, process my refund immediately.
This issue is not getting resolved, I will have no choice but to raise my concerns with the Consumer court and take further legal action

I expect a swift and satisfactory resolution to this matter.
 

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