Red Bus Operator Doesn't Pick from boarding point

A

Aman Upadhyay

New member
Company Name
Khajuraho Travels Pvt Ltd
Website Name
Redbus app
Customer Care Number
9945600000
Loss Amount
3137
Ratings
5.00 star(s)
Opposite Party Address
Baluaa Ghanshyampur Badlapur
Sir I am a Aman Upadhyay from badlapur up ( The Red Bus Operator Doesn't Pick from boarding point and say if you catch the bus you will start your journey so we will say we can reach on that place on 20minutes but he doesn't care about it and go form that place the red bus service doesn't respond any matter about this problem so I am kindly request to you please refund our amount
Ticket No TU7621152269
Bus Number: MP14ZH5063
Journey Route: Badlapur (UP)-Delhi
Driver Name Driver and Number 0000000000
Driver 2 Number NA
PNR No: 357113194 Pickup Location: Banaras lucknow highway, badla
Pickup Contact Name: Shankar sharma Pickup Contact Number: 8700925101

We are 3 passengers of that bus
 

Attachments

Hello @Aman Upadhyay

Thank you for reaching out. We noticed that you are facing the similar problem with Red Bus that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'False Information and Delay in Actions/Refund'

Hello @Reshmi TR

I'm sorry to hear about the challenges you're facing regarding false information and delays in obtaining your refund. Such experiences can be frustrating, but there are structured steps you can take to seek redressal.

🛠️ Steps to Refund from Red Bus​

1. Gather and Organize Documentation​

Collect all relevant records, including:
  • Invoices or receipts of the transaction.
  • Email or chat communications with the seller or service provider.
  • Screenshots of misleading information or promises made.
  • Records of any prior complaints or...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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