Received incomplete order from kfc and customer care is misbehaving.

Ravleen kaur

Ravleen kaur

New member
Company Name
KFC
Product Name
Andhra rice with popcorn
Loss Amount
200
Ratings
1.00 star(s)
I recieved incomplete order from the kfc. I contacted customer care and store they both assured me refund but still have not got the refund.
After 2 days when I contacted customer care he is misbehaving.
 

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Hello @Ravleen kaur

This is very common issue and can be solved without filing the case before the Consumer Commission.

Online
We recommend that you first call the KFC customer care at "80-4275-4444" and also send an email to the customer care department of the KFC (feedback@kfcindia.co.in), you can also use the KFC feedback form on https://feedback.kfcindia.co.in/ , clearly outlining your concerns, mention the transection details and request to Refund the amount.

Offline
You can also send your feedback via registered post at KFC Head Office
KFC Corporate Office
Unit 401 & 402, 4th Floor,
Worldmark 2, Sector 65, Maidawas Road,
Gurugram, Haryana, India, 122001

If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

This step not only gives the KFC a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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