Received Household Items in damaged condition and one bag is missing

V

vnautiyal

New member
Dealer Name
xtended Space
Company Name
xtended Space, 3rd Floor, A-96, Sector 63 201307, Noida, Uttar Pradesh
Customer Care Number
9009000798
Loss Amount
75000
Ratings
4.00 star(s)
Opposite Party Address
C-28A, ACHARYA NIKETAN, NEAR ICICI BANK, MAYUR VIHAR, PHASE 1, NEW DELHI - 110091
Dear Sir,

I wish to raise a complaint against Extended Space, 3rd Floor, A-96, Sector 63
201307, Noida, Uttar Pradesh that nobody Extended Space team is answering on my Damages & Missing Item of household. I informed his Sales Team, delivery team and Store Manager Mr. Kuldeep – 9718525512 were informed that the household items were received in a damaged condition and one black bag (In the black bag are my imported documents and household items) was missing. Now his team is not responding at all.

Details are given below: -

1. Received Damaged Krishna Murti

2. Foot Damage of chair

3. Complete Damaged Computer Table

4. One Cloth Black Bag Missing having household items & Personal & Official Documents.

Request please help in resolution and also want compensation of INR 75,000 for this and the harassment caused by them.

I have attached all related documents / communication for your ready reference.

Thanks & will wait for your valuable reply

Varun Nautiyal

9312844845
 

Attachments

Last edited:
Hello @vnautiyal

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case against xtended Space.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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