Shivam Shinde
New member
- Model
- IQOO NEO 6
- Dealer Name
- Shivam Shinde
- Company Name
- Vivo IQOO
- Customer Care Number
- 1800-572-4700
- Loss Amount
- 24999
- Ratings
- Opposite Party Address
- H-7, Regent Business Center, 2nd Floor, Shop No. 203, Near Hotel Central Park, Bank of Baroda के सामने, City Center, Gwalior, Madhya Pradesh – 474011
I purchased my iQOO Neo 6 smartphone in May 2023. I recently approached the iQOO service centre for replacement of its display. The service centre informed me that the original display/spare part is not available.
The service centre offered me an alternative option: they can provide me with a new current-generation phone, and I would only have to pay the cost of the display folder. I am willing to accept this solution. However, the model being offered to me is significantly inferior to my iQOO Neo 6 in terms of specifications and performance.
My iQOO Neo 6 has:
• Snapdragon 870 processor
• AMOLED display
• 80W fast charging
I have specifically requested iQOO to provide me with the iQOO Neo 10R. The iQOO Neo 10R is in a similar price range to my iQOO Neo 6 and provides the features and performance level I expect.
I am willing to pay the applicable display/folder cost for the iQOO Neo 10R. I have already made this request, but I have not received any proper response from iQOO.
The service centre offered me an alternative option: they can provide me with a new current-generation phone, and I would only have to pay the cost of the display folder. I am willing to accept this solution. However, the model being offered to me is significantly inferior to my iQOO Neo 6 in terms of specifications and performance.
My iQOO Neo 6 has:
• Snapdragon 870 processor
• AMOLED display
• 80W fast charging
I have specifically requested iQOO to provide me with the iQOO Neo 10R. The iQOO Neo 10R is in a similar price range to my iQOO Neo 6 and provides the features and performance level I expect.
I am willing to pay the applicable display/folder cost for the iQOO Neo 10R. I have already made this request, but I have not received any proper response from iQOO.