Rahuluflex
New member
- Dealer Name
- Amazon
- Company Name
- Philips india
- Product Name
- QLED TV
- Customer Care Number
- 080678 86777
- Loss Amount
- 41000
- Ratings
- Opposite Party Address
- Philips India
Dear Sir/Madam,
I have purchased qled tv from philips in secp 2025, but within 10 month qled stop working and I have registered my complaint registered on 26 August 2026, which remains unresolved despite repeated follow-ups and multiple service interventions.
The TV continues to have major issues, including motherboard malfunction, non-functional speakers, and reported panel/display concerns. I have already made it clear that I am not willing to accept any further repeated repairs.
I once again request your senior management team to intervene immediately and arrange a complete replacement of the TV with a new unit of the same model.
Please provide written confirmation of the replacement along with a clear timeline, without any further delay.
I have already escalated this matter to the National Consumer Helpline. If no satisfactory resolution is provided promptly, I will be compelled to pursue further action under applicable consumer protection laws.
I have purchased qled tv from philips in secp 2025, but within 10 month qled stop working and I have registered my complaint registered on 26 August 2026, which remains unresolved despite repeated follow-ups and multiple service interventions.
The TV continues to have major issues, including motherboard malfunction, non-functional speakers, and reported panel/display concerns. I have already made it clear that I am not willing to accept any further repeated repairs.
I once again request your senior management team to intervene immediately and arrange a complete replacement of the TV with a new unit of the same model.
Please provide written confirmation of the replacement along with a clear timeline, without any further delay.
I have already escalated this matter to the National Consumer Helpline. If no satisfactory resolution is provided promptly, I will be compelled to pursue further action under applicable consumer protection laws.