PUMA CASSEY REVAMP WOMEN SNEAKERS

V

Vesakh

New member
Seller Name
MYNTRA
Company Name
MYNTRA
Product Name
PUMA CASSEY REVAMP WOMEN SNEAKERS
Website Name
MYNTRA
Loss Amount
1502.00
Ratings
1.00 star(s)
Opposite Party Address
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India
I PAID CASH ON DELIVERY, RS 1502.00 FOR THIS PRODUCT TO MYNTRA'S DELIVERY AFGENT. AS SOON AS HE LEFT, I OPENED THE PACKAGE, COLOR AND SIZE WERE BOTH WRONG. I IMMEDIATELY TEXTED (NOTIFIED) MYNTRA, THE PRODUCT WAS PICKED UP 3 DAYS LATER BY THIS MAN WHO REFUSED TO GIVE ME ANY CONFIRMATION THAT HE IS PICKING UP THIS PRODUCT. SO I TOOK HIS PHOTO WITH HIS KNOWLEDGE AS CONFIRMATION THAT THIS PRODUCT IS PICKED UP. I ALSO PROVIDED ALL REQUESTED RECEIPTS TO MYNTRA BUT THEY ARE DENYING ANY PICK UP. THE PHOTOS ARE ATTACHED.
MYNTRA'S BLATANT DISREGARD FOR CUSTOMERS AND UNETHICAL BUSINESS PRACTICE WARRANTS INVESTIGATION.
 

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Hello @Vesakh

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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