Previous Ticket Closed Without Resolution – Slow Jio 5G Internet Issue Still Not Solved

iamnayan9

New member
Dealer Name
Jio
Company Name
Jio
Customer Care Number
198
Loss Amount
5000
Ratings
1.00 star(s)
To,
The Customer Service Team,
Jio

I am extremely disappointed to see that the complaint I had registered on 14th November 2025 regarding very slow 5G internet was closed without providing any solution. The problem still continues and in fact, the internet speed is getting worse day by day.

Today, the internet was so slow that I could not even open basic applications like Google. This is seriously affecting my daily work and studies. I had trusted that Jio would resolve the issue, but closing the ticket without any update is highly unprofessional.

Kindly reopen my complaint immediately and provide a proper solution as soon as possible. I expect at least a stable and usable internet speed from a 5G network.

Complaint Details:
•Previous Complaint Date: 14th November 2025
•Request Id: SR00002HON6Y
• Status: Closed without resolution
• Issue: Extremely slow internet (almost unusable)

Please take this matter seriously and resolve it at the earliest. I am ready to provide any further information if needed.

My email id: iamnayan9@gmail.com
 
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