sandeepagr84
New member
- Dealer Name
- Portor
- Company Name
- Portor App
- Loss Amount
- 38500
- Ratings
Hello I am sending some goods through portor app by bike ride courier service on dated 12-oct-2026 at 02:44 Pm
Bike rider come my place and take parcel
But don't delivered at delivery point.
When I contact with rider the can't take call long time
At night around 9 pm rider pick my call and reply to me that he get some emergency so can't delivery my parcel. He ensure that he delivered parcel now.
After 1 hr again I can try to contact with rider but again he can't pick my call and text message to reply me some excuses
I put complaint in portor customer support at night 9 pm but they give me unprofessional reply that they cant connect with rider so they cant give me answer right now
Next day morning I text message to rider and give some warning about complaint in police station.
The rider reply me in text message that he miss my parcel
Again I can complaint in portor help line
They send me a number and told me upload bill and goods pic and screen shot of chat with rider
I put all document and image
But on15-oct-2026 morning portor company employee call me and saying we can't claim your goods value
So my complaint against portor app and company
They miss my parcel and my parcel goods value is 38500.00
But they cant give me any claim and can't take any responsibility about missing parcel
Bike rider come my place and take parcel
But don't delivered at delivery point.
When I contact with rider the can't take call long time
At night around 9 pm rider pick my call and reply to me that he get some emergency so can't delivery my parcel. He ensure that he delivered parcel now.
After 1 hr again I can try to contact with rider but again he can't pick my call and text message to reply me some excuses
I put complaint in portor customer support at night 9 pm but they give me unprofessional reply that they cant connect with rider so they cant give me answer right now
Next day morning I text message to rider and give some warning about complaint in police station.
The rider reply me in text message that he miss my parcel
Again I can complaint in portor help line
They send me a number and told me upload bill and goods pic and screen shot of chat with rider
I put all document and image
But on15-oct-2026 morning portor company employee call me and saying we can't claim your goods value
So my complaint against portor app and company
They miss my parcel and my parcel goods value is 38500.00
But they cant give me any claim and can't take any responsibility about missing parcel
Attachments
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