Poco F7 battery, heating, screen discolouration issues

Matheen Ahamed

Matheen Ahamed

New member
Model
Poco F7 12/512 GB
Dealer Name
Flipkart
Company Name
Flipkart
Loss Amount
32196
Ratings
1.00 star(s)
Respected Sir/Madam,

I am filing this complaint against POCO/Xiaomi India for denying a valid warranty claim on my POCO F7 smartphone, despite the device being in excellent condition and well within the warranty period. I believe the brand is using vague and misleading reasons to escape responsibility for a clear manufacturing defect that has resulted in battery and screen discolouration issues.
 

Attachments

Subject: Complaint regarding defective POCO F7 smartphone under warranty
Order ID:
OD334820816530476100
Order Date: 01-07-2025
Invoice Date: 01-07-2025
Grievance reference no. 8938285 and 8583310
I purchased a POCO F7 (12GB/512GB) mobile phone on 1st July 2025 from Flipkart. The product is still under warranty.

The device has a serious battery issue. It lasts only around 2 hours on full charge and frequently requires rebooting to function properly.

I contacted Flipkart, and they redirected me to the brand. I then approached the POCO service center, where they performed a factory reset and returned the device without resolving the issue.

Despite multiple attempts, the defect persists. This indicates a manufacturing defect and deficiency in service.

I request:

Return and Full refund of the product cost from Flipkart

I am attaching all relevant documents including invoice and service records.

Kindly take necessary action.
 
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