pilgrim false coment

Dealer Name
pilgrim shop
Company Name
heavenly secreats pvt.ltd
Product Name
pilgrim face vitamin c serum 15%
Customer Care Number
7400097974
Loss Amount
70000
Ratings
3.00 star(s)
Opposite Party Address
74 technopark,midc,andheri(e),mumbai
india 400093
"Dear Sir,

I am Vivek Subhash Pitrubhakta from Nashik. On August 5th, I visited the City Center Mall and went to a shop called Peelgrim . After visiting the shop, they suggested some products according to my skin type and assured me that there would be no side effects. I trusted them and purchased the products. However, after a few days, I had a severe reaction to the product, and my face became completely red and swollen. I visited the shop again and spoke to the store manager, but they gave me an evasive response.

After that, I sent a mail to the company mentioning the entire incident, but they didn't reply. My request to you is that action should be taken against this company, and I should get a refund for the product and compensation for the hospital charges and further treatment. I request you to take necessary action in this matter."
 
StepActionDetails
1Medical proofDoctor’s report, hospital bills
2Collect evidenceReceipt, packaging, communications
3Send legal noticeDemand refund and compensation
4File complaintConsumer court under Consumer Protection Act
5Report to regulatorsFSSAI, DCGI for product safety violation
6Public awarenessReviews and social media posts
 
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