pilgrim company

Dealer Name
pilgreem shop ,ground floar,ccm ,untvadi,nashik
Company Name
pilgrim
Product Name
vitamin c serum 15%
Customer Care Number
7400097974
Loss Amount
50000
Ratings
5.00 star(s)
Opposite Party Address
heavenly secrets pvt.ltd
74 Technopark,midc,
andheri(E),mumbai
india - 400093
"Dear Sir,

I am Vivek Subhash Pitrubhakta from Nashik. On August 5th, I visited the City Center Mall and went to a shop called Peelgrim . After visiting the shop, they suggested some products according to my skin type and assured me that there would be no side effects. I trusted them and purchased the products. However, after a few days, I had a severe reaction to the product, and my face became completely red and swollen. I visited the shop again and spoke to the store manager, but they gave me an evasive response.

After that, I sent a mail to the company mentioning the entire incident, but they didn't reply. My request to you is that action should be taken against this company, and I should get a refund for the product and compensation for the hospital charges and further treatment. I request you to take necessary action in this matter.
 

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  • Formal Written Complaint to Company
    • Send a detailed, registered (acknowledged) email or letter to:
      • Customer Care Number: 7400097974
      • Corporate Office: Heavenly Secrets Pvt. Ltd, 74 Technopark, MIDC, Andheri (E), Mumbai, 400093
    • Attach photos of the reaction, purchase receipt, and medical reports.
    • Demand a refund and compensation for medical expenses.
  • File a Consumer Complaint
    • Approach your local Consumer Forum or Consumer Court for compensation and refund.
    • Include all evidence like purchase bills, medical reports, and communication with the company.
  • Report to Drug Control/Food & Drug Authorities
    • Since this is a cosmetic product causing a reaction, lodge a complaint with the Drug Controller or Food & Drug Administration in your state.
    • They can investigate if the product is safe and compliant with standards.
  • Public Review and Social Media
    • Post your experience on consumer review websites and social media to warn others and pressure the company for a resolution.
  • Legal Advice
    • Consult a consumer rights lawyer to explore further legal action if the company remains unresponsive.
 
Maine pilgrim se 21 February ki order Kiya hai 1190 amount hai mera paid hai .
Aur 2 march ko order deliver hota but bina koi call kie automatically failed delivery ka msg aa gya aur reschedule ka bhi . Jabki mere se call pe bat tak nahi hui
Mai aaj Tak mails msg call sab krti hu koi response nahi aata itne din beet gye hai mera refund bhi nahi de rahe ye log
@Pilgrim fraud kar raha na parcel de rahe na refund 16 din beet chuka hai
 
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