Hello
@Arpita101981
This is very common issue and can be solved without filing the case before the Consumer Commission.
Online
We recommend that you first call the
BlinkIt customer care at "
011-40592373" and also send an email to the customer care department of the
BlinkIt (
grievance.officer@blinkit.com), clearly outlining your concerns,
attach images showing the expiration date of the product, mention the transection details and request to
Refund the amount.
In many case, you may not satisfied with the reply/response of BlinkTt Grievance officer, In that case you can also escalate your concern with Blink Nodal Officer at
nodal@blinkit.com
Offline
You can also send your feedback via registered post at
BlinkIt Head Office
Swiggy Corporate Office
Ground Floor, Pioneer Square,
Sector 62, Golf Course Extension Road,
Gurugram, Haryana -122098
If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.
This step not only gives the
BlinkIt a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.
Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.
Best regards,
Thanks
