Mohammad saad
New member
- Dealer Name
- Kailash gurjar
- Company Name
- Flipkart
- Product Name
- cz50-64 | SanDisk SDCZ50-064 G-B 64 GB
- Customer Care Number
- 1800-208-9898
- Loss Amount
- 485
- Ratings
- Opposite Party Address
- PO NO 18-A, VIKAS NAGAR-B, AJMER ROAD, JAIPUR, JAIPUR-302021
Subject: Wrong Item Delivered Request for Immediate Replacement of same item or higher from same seller or other.
Dear Flipkart Customer Support Team,
I am writing to raise a serious complaint regarding my recent order product detail is given. I had ordered a Pendrive, which was intended as a gift for my teacher on the occasion of Teacher's Day.
The delivery was already delayed by one extra day beyond the promised delivery date. To make matters worse, upon opening the package, I found that I had received a completely different item, a Mobile Cover instead of the Pendrive I had ordered.
This has caused me significant inconvenience, as the item was meant for a time-sensitive occasion (Teacher's Day) which has now been affected due to this error. I have proof as photos/video of the unboxing and the incorrect item received.
I request you to take immediate action on the following:
Process an urgent replacement of the correct item (Pendrive), or
Provide compensation for the delay and inconvenience caused and purchase me same or higher item before 5th September.
I have already lost valuable time and faced mental and physical stress due to this issue. I expect a prompt resolution within 24-48 hours, failing which I will be compelled to escalate this matter to the National Consumer Helpline and file a formal complaint through the e-Daakhil consumer court portal.
Kindly treat this as urgent.
Regards
Dear Flipkart Customer Support Team,
I am writing to raise a serious complaint regarding my recent order product detail is given. I had ordered a Pendrive, which was intended as a gift for my teacher on the occasion of Teacher's Day.
The delivery was already delayed by one extra day beyond the promised delivery date. To make matters worse, upon opening the package, I found that I had received a completely different item, a Mobile Cover instead of the Pendrive I had ordered.
This has caused me significant inconvenience, as the item was meant for a time-sensitive occasion (Teacher's Day) which has now been affected due to this error. I have proof as photos/video of the unboxing and the incorrect item received.
I request you to take immediate action on the following:
Process an urgent replacement of the correct item (Pendrive), or
Provide compensation for the delay and inconvenience caused and purchase me same or higher item before 5th September.
I have already lost valuable time and faced mental and physical stress due to this issue. I expect a prompt resolution within 24-48 hours, failing which I will be compelled to escalate this matter to the National Consumer Helpline and file a formal complaint through the e-Daakhil consumer court portal.
Kindly treat this as urgent.
Regards
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