Air Conditioners Pathetic response from Reliance Resq

Parteek

New member
Dealer Name
Reliance Resq Dwarka, New Delhi
Company Name
Reliance
Product Name
LG AC 1.5 Ton
Customer Care Number
18008891044
Loss Amount
10000
Ratings
1.00 star(s)
Opposite Party Address
Setor13, Dwarka
Reliance ResQ service complaints
#Reliance #resque
#relianceressq Reliance ResQ Reliance Digital
Service Id:5063402
Order Id : 8080384804
This service request regarding my LG AC 1.5 was raised on 17th April, and today 12 days have been passed without any resolution.
Reliance RESQ is pathetic service
Writing emails to customer desk, CEO desk, and even calling local Ops manager - Vishal Sehgal, Sheetla Prasad/Prajapati, I am trying to seek Resq support to resolve my issue, but there was no response/ clarity.
With reliance like big company, AMC looks safe but looking at the team working on ground, it seems there is absolutely no management/processes in place to handle customer dissatisfaction.
I have been trying to show my immense displeasure to the Resq team, but they hardly care anything on customer front.
At the time of AMC sales, they visit/call you back to back, but once customer onboarded, it does not matter to them how bad service they are giving.
I hope reliance team will see this message on public platform and take action.
 
Back
Top