Parcel missing by DTDC

A

avinashsaxena

New member
Dealer Name
DTDC Muzaffarpur
Company Name
DTDC courier service
Customer Care Number
9606911811
Loss Amount
1500
Ratings
1.00 star(s)
Opposite Party Address
Chuni lal mega mart Sitamarhi bihar
Mera parcel Muzaffarpur se Sitamarhi bihar ke liye 25/11/2025 ko book Kiya gya tha lekin wo parcel DTDC office Wale ke karn patna bihar me galat address pr delever 27/11/2025 ko kr diya gya hai jiske baad customer care se baat krne pr abhi tk koi support nhi mila hai
Consignment number -K49917535
Booking proof or delever proof niche attach Kiya gya hai
 

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Last edited:
Hello @avinashsaxena

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'dtdc ellamabanda'

Hello @Manasa G

Before proceeding further, we recommend that you first send an email to the customer care (customersupport@dtdc.com) of the DTDC, clearly outlining your concerns and requesting to deliver the packet, else you will will file a consumer case against DTDC. This step not only gives the DTDC a chance to address the issue and deliver/find your packet but also helps strengthen your case against them, if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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