Pai damage protection

A

Ajaz khan

New member
Model
Samsung z flip 6
Dealer Name
Pai electronics gachihowli
Company Name
Pai electronics
Customer Care Number
04042464343
Loss Amount
30000
Ratings
5.00 star(s)
Opposite Party Address
Pai electronics gachihowli
Hello my name is Ajaz Khan I purchase samsung z flip 6 date 26-02-2025' so my fone display not working I don't know why display is good condition right now but primary display not working so I have (pai secure damage & price drop protection (30days plan)-ppp1001.
So today is 24-03-25 Pai can't accepting that insurance 1 month not completed 2 days left so Pai giving me time only for cheating me so please help me I'm worry about that
 
I'm sorry to hear about the issues you're experiencing with Pai Electronics regarding the damage protection plan for your Samsung Z Flip 6. To address this situation effectively, consider the following steps:
  1. Review the Damage Protection Plan Terms:
    • Carefully examine the terms and conditions of the Pai Secure Damage & Price Drop Protection (30-day plan). Pay close attention to the coverage period, claim eligibility criteria, and any exclusions. This information is crucial to understand your rights under the plan.
  2. Document the Issue:
    • Gather all relevant documents, including the purchase receipt of your Samsung Z Flip 6, the damage protection plan agreement, and any correspondence with Pai Electronics. Additionally, document the malfunction of your phone's primary display, noting the date it occurred and any actions you've taken since.
  3. Send a Formal Written Complaint:
    • Draft a formal complaint letter addressed to Pai Electronics, detailing the purchase date, the issue with the device, and your attempts to seek resolution. Request a prompt resolution, such as repair or replacement of the device under the damage protection plan. Send this letter via registered mail to ensure it is officially recorded.
  4. Seek Assistance from Consumer Protection Authorities:
    • If Pai Electronics continues to deny your claim unjustly, consider filing a complaint with the e-jagriti portal, now the process of filing case is completely online.
    • Register and upload all the required documents.
  5. Consult our Legal Advisor:
    For any assistance in drafting and filing case in the consumer forum.
Thanks
 
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