Oyo

P

Premkumar2025

New member
Website Name
Oyo
Loss Amount
1023
Ratings
1.00 star(s)
I made a booking in oyo using phone booking they booked the hotel asked for a advance amount to confirm the booking I made the payment I went to hotel it didn’t exist there , I call the customer care they said we’ll cancel the booking and made a new booking asked again for a advance booking amount to confirm the booking I paid the advance booking amount I went to hotel Iut didn’t exist there too, I was roaming around at night searching for a hotel to sleep and they are making me fool
 
Hello @Premkumar2025

Before proceeding further, first send an email to the customer care of the OYO Rooms at escalations@oyorooms.com, clearly outlining your concerns about the non existence of the Hotel for which they charged you twice, and requesting to refund and compensation.

This step helps strengthen your case against OYO Rooms if you decide to file a complaint with the Consumer Forum if they are not giving you the refund and compensation.

Judgments against OYO Rooms for denying room.


OYO HOTEL & HOMES PVT. LTD. AND OTHER V/S ROOP SINGH - Consumer Court Case - 2024-11-11

Consumer Court Case against OYO HOTEL & HOMES PVT. LTD. AND OTHER V/S ROOP SINGH - Consumer Court Case against - OYO HOTEL & HOMES PVT. LTD. AND OTHER
www.consumercourt.in www.consumercourt.in


Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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