Jay haveliwala
New member
- Seller Name
- Ditch The Guilt
- Company Name
- Ditch The Guilt
- Product Name
- Chocolate
- Website Name
- https://ditchtheguilt.fit/
- Customer Care Number
- 7715878433
- Loss Amount
- 1068
- Ratings
- Opposite Party Address
- 406 Navyug Industrial Estate Tokershi Jivraj Rd, Jamnadas Prabhudas Chawl, Abhyudaya Nagar, Sewri, Mumbai, Maharashtra 400015
Subject: Complaint Regarding Non-Delivery of Order and Lack of Customer Support
I placed an order with the company 12 days ago and made a payment of approximately ₹1,068. However, even after 12 days, my order has still not been delivered.
I have also tried contacting the company’s customer care team several times, but I have not received any proper response, update, or support regarding my order.
Despite making the payment, I have neither received the product nor received a satisfactory explanation for the delay. The company has failed to provide proper customer support or communicate the actual status of my order.
I request the Consumer Commission to look into this matter and take appropriate action against the company for failure to deliver the product and failure to provide proper customer support.
Order Details:
I am attaching the order confirmation, payment proof, and screenshots of my communication with the company as supporting evidence.
I request appropriate relief, including a refund of the amount paid and compensation for the inconvenience caused, as applicable.
I placed an order with the company 12 days ago and made a payment of approximately ₹1,068. However, even after 12 days, my order has still not been delivered.
I have also tried contacting the company’s customer care team several times, but I have not received any proper response, update, or support regarding my order.
Despite making the payment, I have neither received the product nor received a satisfactory explanation for the delay. The company has failed to provide proper customer support or communicate the actual status of my order.
I request the Consumer Commission to look into this matter and take appropriate action against the company for failure to deliver the product and failure to provide proper customer support.
Order Details:
- Order Date: 27/07/2026
- Order Number: #41393, #41360
- Amount Paid: Approximately ₹1,068
- Expected Delivery Date: 5-6 Days
- Company/Website: Ditch The Guilt
- Customer Care Communication: [Details/Screenshots attached]
I am attaching the order confirmation, payment proof, and screenshots of my communication with the company as supporting evidence.
I request appropriate relief, including a refund of the amount paid and compensation for the inconvenience caused, as applicable.
