Order not delievered also no refund given

akash9996

New member
Seller Name
Everdion
Company Name
Everdion, Holekart
Product Name
Sol linen shirt and pant indigo/xl
Website Name
Https://www.everdion.com
Customer Care Number
+91 95607 09862
Loss Amount
2361
Ratings
5.00 star(s)
Opposite Party Address
Company Name: Holekart

Address:
Everdion by Holekart
2nd floor, plot no 152, udyog Vihar phase 6, sector 37, gurugram, 122001
Akash Rana, resident of Khajuri, Yamunanagar, am filing this formal complaint against Everdion regarding an order placed on January 22, 2026.


Details of the Case:


  • Order ID: #155956
  • Order Date: January 22, 2026
  • Amount Paid: ₹2361
  • Issue: Non-delivery of goods and failure to refund despite multiple follow-ups and a final 48-hour warning notice.

Despite my constant attempts to resolve this, the vendor has provided vague responses and failed to fulfill the order or initiate a refund for over a month. This constitutes a clear "Deficiency in Service" and "Unfair Trade Practice" under the Consumer Protection Act, 2019.


Prayer:


I request the Hon’ble Commission to direct Everdion to:


  1. Refund the full amount of ₹2361 immediately.
  2. Pay compensation for the mental agony and harassment caused by their negligence.
  3. Pay the costs of this litigation.
 

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