Order delayed by 8 days - rakhi gift not delivered even after multiple complaints

Thakur yogi

New member
Seller Name
Concept kart and Bluedart
Company Name
Concept kart and Bluedart
Product Name
TECPHILE Car Atmosphere Rainbow RGBIC LED light
Website Name
Thakur yogi
Customer Care Number
022-62601234
Loss Amount
1190
Ratings
1.00 star(s)
Opposite Party Address
Concept kart- 2nd Floor, A36, Block B, Naraina Industrial Area Phase 2, Naraina, New Delhi, Delhi, 110028
Bluedart- TOWER 1ST, 303 NURSERY CIR VAISHALI, SHOP NOBG, Nursery Cir, Vaishali Nagar, Jaipur, Rajasthan 302021
my order that was supposed to be delivered on July 31st. As oftoday, August 8th, 2025, I still haven't received it, and I'm getting increasingly concerned. I've contacted customer care every day sincethe expected delivery date, but each time I’m told the same thing: “It will be delivered tomorrow.” Initially, I was informed that the delay was due to rain, and then I was told there’s a backlog. While I understand that unforeseen circumstances can arise, I find it frustrating that I’m being told it’s my fault for the backlog when I simply placed an order expecting it to be fulfilled. When I suggested picking the item up myself, I was reminded that I paid for delivery, and I believe that as a customer, I should receive the service I’ve paid for.
 

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Hello @Thakur yogi

Before proceeding further, we recommend that you to check the tracking details with Bluedart.

Best regards,
Thanks
 
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