ONLINE SHOPPING -PAYMENT DONE BUT WOMEN UNSTTICHED SUIT NOT DELIVERED

MEENU KAPOOR

MEENU KAPOOR

New member
Seller Name
Fashion station
Company Name
The Fashion Station – (Website Managed and Operated by Zainab Global Arts Pvt. Ltd –GST & Trade Mark Registered Business)
Product Name
Kahf Luxury Lawn 2025 | KLR-03 ₹ 6,300
Customer Care Number
7678143532
Loss Amount
5670
Ratings
5.00 star(s)
Opposite Party Address
ZAINAB GLOBAL ARTS PRIVATE LIMITED
E-65, EPIP, SITE-V, KASANA,
GREATER NOIDA,
Alpha Greater Noida,
Noida, Gautam Buddha Nagar – 201310,
Uttar Pradesh, India
I have ordered for Kahf Luxury Lawn Yellow Suit from Shop Lawn Suits & Salwar Suits Online – The Fashion Station and have made the payment of Rs 5670 on 25 May 2025.
Attached are the suit image as well as the payment screenshot for your reference.

But they did not deliver the order. I sent my office boy personally at Zainab Global Arts Pvt. Ltd as the Fashion Station website is managed by Zainab.

There he met with some person and he confirmed that he will deliver the suit and will ask their Production team at Kasna to deliver the same at my place in Tilak Nagar, New Delhi.

He also made him speak with Kasna team member Mr. Rihzwan having mobile no as 7678143532, he told that my order id is 1060422 and the same will be delivered in 5-7 days.

Till date, I have not received the suit nor I have received refund of Rs 5670. I have sent the mail also but till date it is not resolved.

Regards,
Meenu Kapoor
 

Attachments

  • PAYMENT SCREENSHOT.jpeg
    PAYMENT SCREENSHOT.jpeg
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  • suit image.jpeg
    suit image.jpeg
    172.7 KB · Views: 0
Hello @MEENU KAPOOR

Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.

To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.

You can typically file a complaint:
  • Online via the National Cyber Crime Reporting Portal: https://cybercrime.gov.in
  • Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.

Thanks
 
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