ishika gupta
New member
- Company Name
- Elanawear
- Product Name
- Jeans
- Website Name
- elanawear.in
- Customer Care Number
- 9116189866
- Loss Amount
- 1500
- Ratings
- Opposite Party Address
- 1st Floor, Megha Commercial Complex, Dibrugarh -
786001
I am lodging this complaint against an online seller named ElanaWear, from whom I ordered 3 pairs of jeans for 31500 through their Instagram page/website link.
On receiving the parcel today, I found that only 1 pair of jeans was delivered. Moreover, the product is dirty, unhygienic, and completely different from what was advertised on their platform. The seller's Instagram page/website has now become unreachable, and I am unable to contact them for replacement, refund, or return.
This clearly amounts to fraudulent trade practice, false advertising, and deficiency in service under the Consumer Protection Act, 2019.
On receiving the parcel today, I found that only 1 pair of jeans was delivered. Moreover, the product is dirty, unhygienic, and completely different from what was advertised on their platform. The seller's Instagram page/website has now become unreachable, and I am unable to contact them for replacement, refund, or return.
This clearly amounts to fraudulent trade practice, false advertising, and deficiency in service under the Consumer Protection Act, 2019.