Online fraud: NEPENTHE COFFEE AND CHOCOLATES PRIVATE LIMITED and DITCH THE GUILT

Mahima Agarwal

New member
Seller Name
DITCH THE GUILT
Company Name
NEPENTHE COFFEE AND CHOCOLATES PRIVATE LIMITED
Product Name
Nutella Sea Salt Protein Brownie • 14g Protein • Sugar Free High Protein • Low Net Carbs • 40g, Hazelnut Spread Protein Brownie • 13g Protein • Sugar Free High Protein • 40g, Biscoff Protein Brownie • 11g Protein • Sugar Free High Protein • 40g, Dubai Pista Kunafa • 16g Protein • Sugar Free High Protein • 40g, Blueberry Protein Brownie • 12g Protein • Sugar Free High Protein • 40g
Website Name
https://ditchtheguilt.fit/pages/contact
Customer Care Number
8419937459
Loss Amount
300
Ratings
1.00 star(s)
Opposite Party Address
Chocolate Factory - 401-405 Navyug Industrial Estate Tj Road Sewree - 400015.
I, Mahima Agarwal, placed an order with DITCH THE GUILT on 06/01/26 for 5 sugarfree chocolates (Order ID: 214339) and paid ₹300 via Gpay to NEPENTHE COFFEE AND CHOCOLATES PRIVATE LIMITED on the same day. Despite successful payment, the company failed to deliver the products and has neither resolved my grievance nor refunded the amount despite repeated follow-ups.
This amounts to deficiency in service and unfair trade practice, causing financial loss and mental harassment.
I request the Commission to direct the company to refund the paid amount and grant appropriate compensation.
 

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