Ongoing Amazon Delivery Issues and Poor Customer Support Response

DigitalRanjit

New member
Seller Name
Privilon Innovation
Company Name
Amazon Seller Services Pvt. Ltd.
Product Name
Multi purpose laptop
Website Name
Amazon.in
Customer Care Number
1800 3000 9009
Loss Amount
900
Ratings
1.00 star(s)
Opposite Party Address
Amazon india
For the past nearly two years, I have been consistently facing delivery issues with Amazon. Despite raising multiple complaints, the Amazon support team has repeatedly made false promises without providing any actual resolution. My concerns remain unaddressed, and there seems to be no effective system in place to handle such issues.
Additionally, the contact numbers listed on the Amazon mobile app are often invalid, making it even more difficult to reach support. After a few attempts to contact customer care, access itself appears to be restricted, which is highly inconvenient.
Orders marked as “out for delivery” are frequently not delivered, and no genuine delivery attempts are made by the agents. Instead, the status is falsely updated as “delivery attempted” and redirected back to the warehouse team. This reflects a lack of accountability and misleading tracking updates.
Even after repeatedly reporting these issues, no proper action has been taken by the Amazon team. The lack of responsiveness and resolution is extremely disappointing.
 
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