Old and torn product has been sold to us

Amiet Bajaj

New member
Dealer Name
Royal Oak
Company Name
Royal Oak
Product Name
Dinning table
Customer Care Number
+91-76 7636 763
Loss Amount
68750
Ratings
1.00 star(s)
Opposite Party Address
C-601, Supertech Icon Nyay Khand 1, Indirapuram
Dear Sir/Madam,

I am writing to complain about a product that was recently sold to us. Unfortunately, the product was old, torn, and not in acceptable condition. This is very disappointing, especially as we expected to receive a new and good-quality product. Now when we are asking for refund and cancel the transaction, they are denying it and asking to get a credit note the amount is big and hard earned.

I request you to kindly look into this matter and arrange for a replacement with a new, undamaged product or provide a full refund at the earliest.

I hope you will resolve this issue promptly and ensure that such products are not sold to customers in the future.

Thank you for your attention.
 
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