SHEEBA ZHAKKEER HUZIEN
New member
- Model
- 2023
- Dealer Name
- OLA THIRUVALLA
- Company Name
- OLA
- Loss Amount
- 163549
- Ratings
- Opposite Party Address
- Opposite Parties:
1 The Managing Director / CEO,
Ola Electric Technologies Pvt. Ltd.,
Regd. Office: Regent Mars, No. 29,
100 Feet Road, Koramangala, Bengaluru, Karnataka - 560034.
2 The Manager,
Ola Electric Service Centre,
Kottayam, Kerala.
COMPLAINT PARTY
ZHAKKEER HUZIEN
EDASERIL,
P C KAVALA P O,PAIPPAD,CHANGANCHERRY
PHONE NO: 9447069567 / 9446369567
1 The Complainant is a resident of Kottayam District and is the registered owner of an Ola Electric Scooter bearing Registration Number KL 33 P 9622. The Complainant purchased the vehicle from the Ola Showroom at Thiruvalla.
2 The Complainant states that the vehicle developed major service/battery issues and needed urgent repairs. Initially, the Complainant approached the Thiruvalla showroom, but it was found closed. Later, the Complainant sought help from the nearest service center at Changanassery, which was also permanently shut down by the Opposite Parties without giving any prior notice to customers.
3 Left with no other alternative, the Complainant had to transport the vehicle via a private pickup truck at his own expense to the Ola Electric Service Centre in Kottayam. The vehicle was officially handed over to the Kottayam Service Centre against Job Work / Service Request Number:This is the Chassis no-P53AFDCBBCEAD3169 and Transaction id-4602305165961183.Also this is the job.no.26025739943.
4 The Complainant states that the vehicle has been lying at the Kottayam Service Centre for the past four months without any proper resolution or repair. Despite multiple follow-ups, the Opposite Parties failed to return the vehicle, which amounts to a gross Deficiency in Service and Unfair Trade Practice.
5 The Complainant is a working professional who completely depends on this vehicle for his daily commute to work and other essential day-to-day activities. Due to the extreme negligence of the Opposite Parties and the prolonged non-availability of the scooter, the Complainant’s professional life has been severely disrupted, causing him immense financial strain, physical hardship, and mental agony.
6 The Complainant emphasizes that the vehicle is well within its official Warranty Period. Since his daily transportation needs are urgent and indispensable, the Complainant requires an immediate replacement of the defective vehicle with a brand new alternative vehicle. Alternatively, if a new vehicle is not provided, the Opposite Parties must replace the defective battery under warranty immediately and deliver the vehicle in perfect running condition without any further delay.
ZHAKKEER HUZIEN
EDASERIL,
P C KAVALA P O,PAIPPAD,CHANGANCHERRY
PHONE NO: 9447069567 / 9446369567
1 The Complainant is a resident of Kottayam District and is the registered owner of an Ola Electric Scooter bearing Registration Number KL 33 P 9622. The Complainant purchased the vehicle from the Ola Showroom at Thiruvalla.
2 The Complainant states that the vehicle developed major service/battery issues and needed urgent repairs. Initially, the Complainant approached the Thiruvalla showroom, but it was found closed. Later, the Complainant sought help from the nearest service center at Changanassery, which was also permanently shut down by the Opposite Parties without giving any prior notice to customers.
3 Left with no other alternative, the Complainant had to transport the vehicle via a private pickup truck at his own expense to the Ola Electric Service Centre in Kottayam. The vehicle was officially handed over to the Kottayam Service Centre against Job Work / Service Request Number:This is the Chassis no-P53AFDCBBCEAD3169 and Transaction id-4602305165961183.Also this is the job.no.26025739943.
4 The Complainant states that the vehicle has been lying at the Kottayam Service Centre for the past four months without any proper resolution or repair. Despite multiple follow-ups, the Opposite Parties failed to return the vehicle, which amounts to a gross Deficiency in Service and Unfair Trade Practice.
5 The Complainant is a working professional who completely depends on this vehicle for his daily commute to work and other essential day-to-day activities. Due to the extreme negligence of the Opposite Parties and the prolonged non-availability of the scooter, the Complainant’s professional life has been severely disrupted, causing him immense financial strain, physical hardship, and mental agony.
6 The Complainant emphasizes that the vehicle is well within its official Warranty Period. Since his daily transportation needs are urgent and indispensable, the Complainant requires an immediate replacement of the defective vehicle with a brand new alternative vehicle. Alternatively, if a new vehicle is not provided, the Opposite Parties must replace the defective battery under warranty immediately and deliver the vehicle in perfect running condition without any further delay.
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