PAKSHAL MEHTA
New member
- Model
- S1X 4KWH
- Dealer Name
- OLA ELECTRIC - PAREL
- Company Name
- OLA ELECTRIC
- Customer Care Number
- 08033113311
- Loss Amount
- 115000
- Ratings
- Opposite Party Address
- Shop # 5 and R-1, BHAVYA SUPREME, Acharya Donde Marg, Parel Village, Parel, Mumbai, Maharashtra 400015
I HAD PURCHASED OLA S1X 4KW BATTERY ON 28TH JUNE 2024 CHASIS NO. P53BGCA7DFA08609. I AM PURCHASING OLA CARE+ SINCE I HAVE PURCHASED THE SCOOTER. SINCE LAST 1 MONTH MY SCOOTER HAS SUDDENLY STOPPED CHARGING AND IT HAS GONE DEAD. I HAD RAISED THE ISSUE WITH OLA CUSTOMER CARE TO ARRANGE PICKUP OF THE VEHICLE FROM MY RESIDENCE TO THE SERVICE CENTRE AND GET IT FIXED AS OLA CARE+ GIVES THIS SERVICE. I HAVE FOLLOWED UP MULTIPLE TIMES FOR THE ISSUE BUT ITS BEEN A MONTH SINCE THE RAISED THE COMPLAINT, THERE IS NO RESPONSE FROM COMPANY AS WELL AS NO PICKUP OF THE VEHICLE HAS BEEN ARRANGED. THE SCOOTER BATTERY HAS GONE TO DEAD MODE NOW. ROADSIDE ASSISTANCE TICKET NO. IS TKT0016221974. I HAVE RAISED THE ISSUE MULTIPLE TIMES WITH CUSTOMER CARE TEAM, BUT THERE IS NO SOLUTION TO IT YET. BEING A OLA CARE+ POLICY HOLDER IT SHOULD BE DONE ON PRIORITY. OLA CARE POLICY NO. IS OLACARE-P53BGCA7DFA08609. ITS A COMPLETE SCAM AND WASTE OF MONEY PURCHASING THIS WORTH 1.2 LAKHS.