Ola s1 air immobile since 1 month

P

Paranjit

New member
Model
Ola s1 air
Dealer Name
Ola showroom - virar west
Company Name
Ola
Loss Amount
0
Ratings
1.00 star(s)
Respected Sir/Madam,

I, Paranjit Vartak, wish to lodge a formal complaint against Ola Electric Mobility Pvt. Ltd. regarding the persistent issues with my Ola S1 Air electric scooter and their complete failure to provide timely service or resolution. I had purchased an Ola S1 Air on 19/02/2024 with the assurance of quality performance and after-sales service. However, since 21/08/2025 the vehicle has become completely immobile and is not in usable condition.
I have repeatedly raised complaints through the Ola Electric customer care helpline and mobile application, but despite numerous follow-ups and repeated calls, no proper response, service action, or resolution has been provided till date. The scooter continues to remain immobile at my residence, causing me extreme inconvenience, financial loss, and mental harassment.
This is a clear case of deficiency in service and unfair trade practice on the part of Ola Electric Mobility Pvt. Ltd., as the company has failed to fulfill its obligations under the Consumer Protection Act, 2019.

Relief Sought:
I request the Hon’ble Forum to kindly direct Ola Electric to:
  1. Repair/replace my Ola S1 Air scooter immediately and restore it to functional condition, OR provide a replacement unit.
  2. Provide appropriate compensation for the harassment, inconvenience, and financial losses suffered due to the scooter being immobile for over a month.
  3. Ensure accountability in their customer support and service commitments.
I request you to kindly consider my case and provide justice.

Thanking you,


Yours faithfully,
Paranjit Vartak
 
Hello @Paranjit

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

Please read the complete details.

TeamMember

Post in thread 'Severe Negligence & Fraudulent Claims by Ola Electric – Mental Harassment & Unresolved RepairI am Fardeen from Anantapur, Andhra Pradesh. I am filing'

Hello @FardeenAkthar

I'm sorry to hear about the distressing experience you've had with Ola Electric. Your situation, involving unresolved repairs and mental harassment, reflects a broader pattern of consumer grievances against the company.

Step-by-Step Guide to Ola Electric Consumer Complaint Filing​

📝 Summary of Your Complaint​

  • Location: Anantapur, Andhra Pradesh
  • Issue: Unresolved repairs and mental harassment by Ola Electric
  • Actions Taken: Multiple complaints lodged without satisfactory resolution.

⚖️ Legal...​


If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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