Bike Ola electric support not taking my plea seriously, tried complaining many time but no resolution

utkarshlonare

New member
Model
S1 pro
Dealer Name
Ola electric
Company Name
Ola
Customer Care Number
08033113311
Loss Amount
120000
Ratings
1.00 star(s)
I have been trying to get my ola s1 pro repaired and picked up from almost 2 months now, but their system is so flawed that I am just getting assurances but no action. I have tried everything - registering on the app, calling them even mails have no effect on these people.

I had paid extra money to buy their premium care services plan but still this is how they treat their customers. There is no direct line to call them or connect to them, no escalation I can do, their app is pathetic and controlled by auto generative texts that solve nothing.
 

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Hello @utkarshlonare

We have reviewed the details you shared,

You need to file a case against the Ola Electric if they are not providing you the services.

You can ask refund of ₹120000/- + Compensation.

Feel free to contact us to know the procedure of filing case in the Consumer Forum.

Thanks
 
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