Bike Ola electric scooter delayed service

grv@7890

New member
Model
Ola s1 pro gen 2
Dealer Name
Ola electric scooter ,Berachah Palampur
Company Name
Ola electric scooter
Customer Care Number
080 3311 3311
Loss Amount
50000
Ratings
1.00 star(s)
Opposite Party Address
Ola electric scooter
I placed my scooty for service on 23 Aug 2025 for inoperative display including inability to charge it at Kangra, Himachal Pradesh.
I recieved the call after 2 weeks from service engineer stating its an issue due to deep battery discharge and i was promised an immediate service and delivery ( within 4-5 days) if i m willing to pay for the new battery worth approx 46 k.
I accepted the terms and agreed to pay the amount.Now till today ie: 16 Oct 2025 i neither got my scooty nor any proper updates.
Concerned person sanchay sharma ,mob no 7006222540.

It's really pathetic to see the service ola is providing.
I hope i could get an immediate from this forum.

Thx & rgds
Gaurav Rana
Scooter owner Late Subhash Rana
Registration no HP56A5436
Purchase Month and year- Oct 2023
 

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Hello @grv@7890

Thank you for reaching out. We noticed that you are facing the similar problem with OLA Electric that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

We have mentioned the process of filing complaint against OLA Electric and the supporting Judgments against OLA Electric.

Please read the complete details.


If you still have any questions or need further clarification about the process of filing case in the Consumer Forum against OLA Electric, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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