Ola Campus, Wing C, Prestige RMZ Startech, Hosur Road, Municipal Ward No.67, Municipal No. 140, Industrial Layout Koramangala VI Bk, Bangalore, Karnataka, India, 560095
I own an Ola Electric S1 Pro Scooter and from the day of purchase I have been facing issues with the scooter...Recently I had an issue with the scooter so I bought their Ola Care Plan and tried to book for an RSA (ROADSIDE ASSISTANCE) and the customer care executive told me that I have to pay 2999/- because I was booking it for the first time and that it would be free after the first RSA...The company already charged me for the OLA CARE PLAN which already says free RSA and now when I want to book RSA then I am being charged for the same...I even tried to contact the service centre for repair but they told me that the service centre has no parts for the repair for past 2months and that more than 15 scooters were already at their centre for repairs for more than 20days because of no parts availability...I have been facing lots of issues from the scooter but I got no after sales service
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
I am Fardeen from Anantapur, Andhra Pradesh. I am filing this complaint against Ola Electric and their Anantapur Dealer (Rudrampeta) for their gross negligence, unprofessional behavior, and fraudulent service claims.
1. Product Details:
Vehicle: Ola S1X 4KW Electric Scooter
Purchase Date: 10th March 2025
Delivery Date: 31st March 2025
2. Issue:
On 18th April 2025, just 18 days after delivery, my Ola EV’s display unit completely failed. I submitted the vehicle to the Anantapur Service Center (Rudrampeta) for repair.
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
