cmahata640
New member
- Seller Name
- SVPeripherals
- Company Name
- Flipkart India Private Limited
- Product Name
- SVPeripherals
- Website Name
- flipkart.com
- Loss Amount
- 2200
- Ratings
Dear Sir/Madam,
I, Chiranjit Mahata, am writing to formally register a grievance regarding a severe deficiency in service and unfair trade practice pertaining to the aforementioned order placed on your platform.
On Sat, 10th Oct '26 - 11:15am , I purchased a camera through Flipkart, expressly selecting the EMI payment option at checkout. However, the transaction was processed for the full amount and has not been converted into an EMI by your payment gateway.
Upon contacting my bank, I was categorically informed that the bank cannot process the EMI conversion from their end, as the mandate and initiation must come directly from the merchant (Flipkart). Your platform's failure to process the transaction under the agreed-upon EMI terms constitutes a clear breach of trust and a deficiency in service.
This negligence has caused me undue financial stress, as I am now facing the prospect of being billed for the entire amount in my upcoming credit card billing cycle.
I hereby demand the following immediate actions:
Take notice that if this issue is not resolved within 7 days of receiving this email, I will be forced to escalate this matter and file a formal complaint with the National Consumer Helpline (NCH) and the District Consumer Disputes Redressal Commission. I will also seek compensation for the mental agony and financial hardship caused by your gross negligence.
I expect a prompt and definitive resolution to this matter.
Yours faithfully,
Chiranjit Mahata
Registered Phone Number: +91 8900381048
Registered Email: cmahata640@gmail.com
I, Chiranjit Mahata, am writing to formally register a grievance regarding a severe deficiency in service and unfair trade practice pertaining to the aforementioned order placed on your platform.
On Sat, 10th Oct '26 - 11:15am , I purchased a camera through Flipkart, expressly selecting the EMI payment option at checkout. However, the transaction was processed for the full amount and has not been converted into an EMI by your payment gateway.
Upon contacting my bank, I was categorically informed that the bank cannot process the EMI conversion from their end, as the mandate and initiation must come directly from the merchant (Flipkart). Your platform's failure to process the transaction under the agreed-upon EMI terms constitutes a clear breach of trust and a deficiency in service.
This negligence has caused me undue financial stress, as I am now facing the prospect of being billed for the entire amount in my upcoming credit card billing cycle.
I hereby demand the following immediate actions:
- Coordinate with my bank to retroactively convert this transaction into the originally agreed-upon EMI tenure.
- Ensure that any late payment fees, penalty charges, or interest levied by the bank due to this delay are fully compensated by Flipkart.
Take notice that if this issue is not resolved within 7 days of receiving this email, I will be forced to escalate this matter and file a formal complaint with the National Consumer Helpline (NCH) and the District Consumer Disputes Redressal Commission. I will also seek compensation for the mental agony and financial hardship caused by your gross negligence.
I expect a prompt and definitive resolution to this matter.
Yours faithfully,
Chiranjit Mahata
Registered Phone Number: +91 8900381048
Registered Email: cmahata640@gmail.com
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