saxena1996
New member
- Dealer Name
- NEW SMARAT ELECTNOICS
- Company Name
- VOLTAS LTD
- Product Name
- SPLIT AC
- Customer Care Number
- 7988123533
- Loss Amount
- 32500
- Ratings
- Opposite Party Address
- VOLTAS LTD
Dear Ravi,
It appears that this issue is not being treated with the required seriousness. More than one month has already passed, yet the matter remains unresolved. The committed resolution dates from your side have not been fulfilled.
I received a message confirming that the CAMC was updated on 29/04/2026; however, the problem is still pending. AMC period 04/04/2026 to 03/04/2027.
I have been continuously following up on this matter, but no concrete action has been taken so far. This delay is unacceptable and is impacting me significantly. I request you to take immediate and serious action to resolve this issue without any further delay.
Kindly treat this matter as urgent and provide a confirmed resolution timeline.
Dear Senior Manager & Voltas Team,
I am writing to formally escalate my unresolved complaint, which has been pending for the past one month despite continuous follow-ups.
I have been in regular contact with Mr. Ravi (Manager, Mobile No. 7988123533) regarding this issue. However, there has been a clear lack of accountability and commitment from his side. He has repeatedly assured me that the issue would be resolved “today,” but no concrete action has been taken.
Such behavior is highly unprofessional and unacceptable, especially from someone holding a Manager position. This reflects poorly on your organization’s service standards and customer commitment.
No action appears to have been taken against such conduct, as a result of which customers are forced to face unnecessary inconvenience and difficulties.
I request you to:
Please treat this matter as extremely urgent.
I have attached relevant screenshots for your reference.
It appears that this issue is not being treated with the required seriousness. More than one month has already passed, yet the matter remains unresolved. The committed resolution dates from your side have not been fulfilled.
I received a message confirming that the CAMC was updated on 29/04/2026; however, the problem is still pending. AMC period 04/04/2026 to 03/04/2027.
I have been continuously following up on this matter, but no concrete action has been taken so far. This delay is unacceptable and is impacting me significantly. I request you to take immediate and serious action to resolve this issue without any further delay.
Kindly treat this matter as urgent and provide a confirmed resolution timeline.
Dear Senior Manager & Voltas Team,
I am writing to formally escalate my unresolved complaint, which has been pending for the past one month despite continuous follow-ups.
I have been in regular contact with Mr. Ravi (Manager, Mobile No. 7988123533) regarding this issue. However, there has been a clear lack of accountability and commitment from his side. He has repeatedly assured me that the issue would be resolved “today,” but no concrete action has been taken.
Such behavior is highly unprofessional and unacceptable, especially from someone holding a Manager position. This reflects poorly on your organization’s service standards and customer commitment.
No action appears to have been taken against such conduct, as a result of which customers are forced to face unnecessary inconvenience and difficulties.
I request you to:
- Take immediate and strict action against the concerned manager.
- Assign a responsible senior manager to handle and resolve my issue on priority.
- Provide me with the contact details of a senior authority who can ensure timely resolution.
Please treat this matter as extremely urgent.
I have attached relevant screenshots for your reference.
