Not refunding my amount

G

girishchaudhary

New member
Seller Name
Prateek Rastogi
Company Name
Better Nutrition
Product Name
Bio fortified Rice and Daliya
Website Name
https://betternutritionforall.in/
Customer Care Number
+919219866963
Loss Amount
703
Ratings
1.00 star(s)
Opposite Party Address
Parshvanath Planet, Tower02 Unit004
Gomti Nagar Lucknow
Hi, I m Girish Choudhari recently I have ordered rice and daliya from better nutrition company and the product packaging was damaged so I refused to accept the order and it got returned to seller on 19th July 2025, I requested for my refund and the denied my refund and blocked me on instagram and on voice calls
 
Documents attached
 

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girishchaudhary said:
denied my refund and blocked me on instagram and on voice calls
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You need to file a case against them.

Process to File a Consumer Case Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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