NOT RECEIVED REFUND AMOUNT OF RS.1948 FROM LIVPURE WITH STRUGGLE OF 2 MONTHS

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Dharitri Jena

New member
Dealer Name
LivPure Smart
Company Name
LivPure Smart
Product Name
rented R.O
Customer Care Number
8800762226
Loss Amount
1948
Ratings
1.00 star(s)
I have ordered a product, that is rented RO from Livpure on 09.05.2025, due to poor service , as the installation is not done as per the commitment, I cancelled the order. the refund amount supposed to be returned within 7-10 working days. Till today i.e 10/07/2025 , I have not received the refund amount. Called many times to the customer care , but not received the refund. Every time they say you will receive within 7-10 days.
 
Hello @Dharitri Jena

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

K

Thread 'WATER RO from LIVEPURE is not working since 1st May'

I bought Livpure Zinger on 18/09/2023 and have been subscribed water yearly.
Last payment i did on 18/10/2024 for 8388(Eight Thousand Three Hundred and eighty eight) Rs
Since May 1st My RO stopped working and raised several cases but they just raised a ticket and convince that someone will visit but no one visited so far.
even i tried to cancel my subscription, Customer care said they cant refund money as refund is not allowed.
I would like to request authority to check this matter and please help me to get my refund back as company is not providing any service.

Company name and Address...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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