Laptop Not received according to description on amazon

Jenish

New member
Dealer Name
Pooja computers
Company Name
Acer
Product Name
acer Predator Helios Neo 16 AI, Intel Core Ultra 9 Processor,RTX 5070-8 GB GDDR7,32 GB/2 TB, WQXGA IPS, 16.0"/40.64 cm, 240Hz, Win 11 Home, Abyssal Black, 2.7 kg, PHN16-73,RGB KB, Gaming Laptop
Customer Care Number
+91 90298 31559
Loss Amount
230000
Ratings
3.00 star(s)
Opposite Party Address
NO .-17 ,4TH FLOOR 366 ,AHMED MANSION
LAMINGTON ROAD , Lamington Road, Dr
Dadasaheb Bhadkamkar Marg Police Station,
MUMBAI, MAHARASHTRA, 400007
I have ordered acer laptop with 5070 8gb graphic card ans windows 11 home and what I received is windows 11 pro and 5070ti 12gb graphic and also when i tried to extend warranty it says your laptop is refurbished on acer official website when i enter product code. I tried to return by calling customer as well sending mail on ofm@amazon.in no meaning response for return and refund.
 

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