Hotel Non veg order delivered to a Pure Veg Family

Akash

Akash

New member
Hotel Name
Burger King
Website Name
https://www.burgerking.in/
Customer Care Number
86559 04393
Loss Amount
150
Ratings
1.00 star(s)
Opposite Party Address
Shop No.FOF-N1+N2 on Fourth Floor, City Centre Mangaluru, KSR Road, Hampankatta, Mangaluru, Karnataka, Mangalore 575001
Had Purchased a Veg whopper Burger From Burger king through Swiggy and received Grilled Chicken Whopper burger Instead which was totally frustrating and traumatic experience as we never ever brought Non veg or anything like that even in the veranda of our home and today I had it in my room on my dining table and got to know just a moment before I was about to bite it totally Pathetic experience and it was 2nd time. And tough it was Bolt delivery as mentioned 10-15 mins they took about 45-50 mins n was waiting for my order asap as I was too much hungry n just wanted to eat something to satisfy my cravings and hunger n this happened. Upon that the order was refused to be returned and we didn't want to waste the food either and was stucked in a situation to decide what to be done next???
 
Hello @Akash

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please note: the company may be different but the process will be the same.

TeamMember

Hotel Post in thread 'Non-Veg food delivered instead of Veg'

Hello @Ankit11ipit

We have carefully reviewed all the details regarding your complaint, this is very serious issue and Consumer forum already dictated many judgments. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

Similar Judgment:​


Chandigarh -...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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