- Bank Name
- Central Bank of India
- Customer Care Number
- 1800 3030
- Loss Amount
- 115000
- Ratings
- Opposite Party Address
- Central Bank of India Near Gomant Vidya Niketan Comba Margao Goa 403601
Subject: Fraud Transaction dated 10/12/2025 from the A/c.2248580143
Please find below letter submitted to bank for necessary action which they refused to refund the amount and supported the scammer to do the transaction even bank has not facility of providing OTP on whats app nor updated the email which was submitted long bank. Need to refund the amount as Central Bank of India is completely in default . As it is said I had shared so many OTP why bank has not called the customer nor blocked the on going fraud transaction.
With reference to my letter dated 10/12/2025, I had not received any details from you nor amount of fraud transaction done not credited to my account. I had given immediately same day letter regarding stop payment of Rs.1,15,000/- done from Saving Account No.2248580143 by hacking my mobile using the file Customer_Support.
I was unable to do anything on my mobile and on verification after obtaining statement from your bank amount transferred from my joint account to my saving account and then transferred the amount of Rs.1,15,000/- on 10/12/2025. On recommendation from your branch staff I visited Margao police station and PSI helped me removing the file and unlinking my mobile from hacker.
I had submitted complaint to Cyber Crime Police with no. 31012250003827 on 10/12/2025 however they are unable to trace due to non-availability of 12-digit transaction ID.
I am attaching details of transaction done through RazorPay who had shared on email.
I am also attaching the mail received from Slice Small Finance Bank Limited which they replied to provide correct transaction ID to trace the details.
I am also attaching manual complaint submitted to Margao Police Station as online mode is pending due to non-availability of Transaction ID.
Request you to approach the concerned to obtain the details who will share the details to only authorized entity.
Since I am the customer of your Bank for last 35 years request you to provide the credit of fraud transaction as I am unable to spent money for medical purpose as I am senior citizen.
Request you to help in the matter with providing correction transaction details and crediting the amount to my account by reversing the amount transferred from my account in my absence and without my consent by fraud.
Hope you will serve better to help me.
Since it is almost a month please look into the matter urgently without any further delay.
Thanking you,
Yours Sincerely.
Prakash Tendulkar
9923488528