Arnab Bardhan
New member
- Institute Name
- Infibee Technologies
- Customer Care Number
- 9092285502
- Loss Amount
- 33500
- Ratings
- Opposite Party Address
- No 71-73, 2nd Floor, CIT Nagar 1st Main Road , Nandanam, Chennai, Tamil Nadu 600035
I am raising this complaint against Infibee Technologies regarding the non-refund of the course fee paid by me despite repeated communication and follow-ups with the organization.
I enrolled for an SAP IBP training program offered by Infibee Technologies and made the required payment towards the course fee. Subsequently, due to the circumstances communicated to the institute, I requested cancellation of my enrollment and refund of the amount paid.
I contacted the Infibee team through their designated communication channels and followed up multiple times regarding the refund. Despite these repeated follow-ups, the refund has not been initiated to date.
The issue is not merely a delay in communication. The primary grievance is that, despite my repeated requests and follow-ups, the amount paid by me continues to remain with Infibee and the refund has not been processed. I have also attempted to resolve the matter directly with the institute before approaching the consumer grievance mechanism.
I have retained the relevant supporting documents, including:
I believe that the continued non-processing of the refund, despite my repeated requests, amounts to a deficiency in service and/or an unfair practice, subject to the applicable terms and circumstances of the transaction.
I therefore request the appropriate consumer authority to examine the matter and direct Infibee Technologies to:
I have attempted to resolve this matter directly with Infibee before approaching the consumer forum/consumer grievance mechanism, but the matter remains unresolved.
I am therefore seeking appropriate relief under the applicable provisions of the Consumer Protection Act, 2019.
Below are my enrollment details:
I enrolled for an SAP IBP training program offered by Infibee Technologies and made the required payment towards the course fee. Subsequently, due to the circumstances communicated to the institute, I requested cancellation of my enrollment and refund of the amount paid.
I contacted the Infibee team through their designated communication channels and followed up multiple times regarding the refund. Despite these repeated follow-ups, the refund has not been initiated to date.
The issue is not merely a delay in communication. The primary grievance is that, despite my repeated requests and follow-ups, the amount paid by me continues to remain with Infibee and the refund has not been processed. I have also attempted to resolve the matter directly with the institute before approaching the consumer grievance mechanism.
I have retained the relevant supporting documents, including:
- Proof of payment/course fee receipt
- Course enrollment details
- Course-related terms and conditions/refund policy, wherever applicable
- Email/WhatsApp communication with Infibee
- My refund request(s)
- Follow-up communications and responses from Infibee
- Any communication from Infibee concerning the refund
I believe that the continued non-processing of the refund, despite my repeated requests, amounts to a deficiency in service and/or an unfair practice, subject to the applicable terms and circumstances of the transaction.
I therefore request the appropriate consumer authority to examine the matter and direct Infibee Technologies to:
- Refund the entire eligible course fee paid by me.
- Pay applicable interest for the period for which the refund amount has been withheld, if considered appropriate.
- Provide appropriate compensation for the inconvenience and time spent in pursuing the matter.
- Reimburse reasonable costs incurred in pursuing the grievance, if applicable.
I have attempted to resolve this matter directly with Infibee before approaching the consumer forum/consumer grievance mechanism, but the matter remains unresolved.
I am therefore seeking appropriate relief under the applicable provisions of the Consumer Protection Act, 2019.
Below are my enrollment details:
- Candidate Name: Arnab Bardhan
- Enrollment ID: 2507202601
- Invoice No.: 501
- Course: SAP IBP Training
- Course Duration: 30–40 Hours
- Amount Paid: ₹33,500
- Invoice Date: 25/07/2026