NON-DELIVERY OF THE PRODUCT AND AUTOMATICALLY RESCHEDULING THE DELIVERY WITHOUT MY CONSENT OR KNOWLEDGE

Seller Name
Flipkart
Company Name
Flipkart
Product Name
The Complete Calvin & Hobbs
Website Name
Flipkart
Loss Amount
5422
Ratings
1.00 star(s)
RESPECTED SIR/MAM

My Name is Shamanth Nag N V, residing at the address : no 5/4, 14th street, opp to R3 Police Station, Ashok Nagar, Chennai, 600083. I have been a long time customer of Flipkart, and had negative experiences in the past, but it eventually got resolved in someway, but this time, on 14th of July i have purchased the " The Complete Calvin & Hobbs" 4 volume book set which costed 5,422, through IDFC EMI, which was processed the very same day and showed the delivery due on 17th of july, 2026. On 17th of july it was supposed to be delivered before 11pm, but it was not delivered, and when i checked the app for the delivery persons number, and to my shock, the app showed that the rescheduling was made from my end, while i was waiting to get the book eagerly in hand for the whole day, but since it has happened, i waited on july 18th as well as the app's information, and again it didnt happen and the same thing repeated and rescheduling happened without my concent, parallel to this, my whatsapp got the information from flipkart and i was asked to choose to confirm if i am available to receive the delivery, for which i also confirmed my availability, but yet the same thing happened,and the reschedule happened, after the continuous disappointment, i called the customer care agent, to get resolution, but they couldnt effectively help me, and they had no information or power to connect me with their higher officials, and this has happened consequtively for the 4th day as on 24th july . i have lost trust on Flipkart, and i am not keen on taking my money back after waiting for the books to arrive for so long.
 
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